Shipping Policy

Effective as of 13.04.2025

 

Order & Shipping Process

 

Once your order is placed, you’ll receive a confirmation email with the details. Whether your item is made to order or ready to ship, we’ll keep you updated every step of the way.

Please allow the following timeframes for processing your order before it ships:

  • Original paintings – 3–9 business days to prepare for safe shipping, depending on the size of the artwork and the complexity of packaging required to ensure it arrives safely.

  • Unframed prints – 3–5 business days, as each print is hand made to order.

  • Framed prints – 5–7 business days for custom printing and professional framing.

Once your order is processed and shipped, you’ll receive a follow-up email with tracking details and an estimated delivery date, so you can follow its journey to your door.

If your order hasn’t arrived within 20 days of receiving your tracking info, please reach out to art@bohdansvyrydov.com with your name and order number.

Please note that delivery times may vary depending on your location. Remote areas, islands, or certain countries may experience longer transit times. We do our best to ensure timely delivery, but we cannot take responsibility for delays caused by factors beyond our control—such as customs processing, weather disruptions, or local courier issues.

 

Duties & Taxes

 

Orders shipped outside the country of origin may be subject to import duties and taxes (including VAT), which are applied once the shipment arrives in your country. Bohdan Svyrydov is not responsible for these charges—they are the buyer’s responsibility.

 

Original Paintings

Some original paintings are shipped from Ukraine, while others are sent from Turkey. If you’re ordering an original work, please contact me at art@bohdansvyrydov.com before purchasing to confirm the shipping origin.

 

Prints and Framed Prints

Prints are produced and shipped from facilities in the European Union, United Kingdom, United States, Canada, and Australia, depending on your location.

Framed prints are fulfilled from the European Union, United Kingdom, United States, and Australia.